Support

Got a question? Check below for answers to the most common ones. If you need more help, reach out to us directly.

Frequently Asked Questions
Yes! The core game is completely free with no ads and no energy timers. You get 6 cities, 10 base sneakers, unlockable content, daily challenges, and full access to the leaderboard. Optional city packs are available if you want to expand to more cities and exclusive sneakers.
City packs are optional regional expansions that unlock new cities and exclusive sneakers. There are 9 regional packs (like Western Europe, East Asia, and North America) as well as bundles that combine multiple regions at a discount. Each pack adds new markets with unique pricing and exclusive kicks you can only find there.
Go to the Shop screen and tap "Restore Purchases." This will recover any city packs or bundles you've previously bought through the App Store or Google Play. Make sure you're signed in with the same Apple ID or Google account you used for the original purchase.
Every city has its own supply and demand. Prices change based on city market conditions, trending styles, random events, rarity, and your own trading activity. The key to profit is buying low in one city and selling high in another. Travel frequently to find the best deals.
New sneakers unlock as you progress. Some require a certain number of flights, others unlock at wealth milestones, and a few have special conditions like visiting every base city or landing a huge profit flip. Seasonal sneakers rotate in and out based on the time of year. City exclusive sneakers unlock by trading enough in a specific city.
Every day you get 3 challenges (easy, medium, and hard) tailored to your progress. Complete them to earn Ki and reputation. Completing all 3 in a day earns a bonus, and keeping a daily streak going unlocks flight vouchers at 7, 14, and 30 day milestones.
Your game progress is saved locally on your device. If you delete the app, your local save will be lost. However, your leaderboard scores, challenge history, and purchases are stored on our servers and can be recovered. Purchases can always be restored through the App Store or Google Play.
Ki is the in-game currency you use to buy and sell sneakers. Reputation (Rep) is earned by making profitable trades and completing challenges. Both contribute to your leaderboard score and help unlock new content as you progress.

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